When the pandemic hit, newsroom leaders were thrown in at the deep end just like the rest of the working world. Publishers spent 18 months trying to figure out how to work safely and continue to serve their audiences, despite the virus.
Even a big organization like the Financial Times has had its fair share of challenges. Head of talent development Felicity Thomas shared some of the strategies that helped journalists build their resilience and keep productivity up, speaking at the WAN-IFRA Virtual News Summit last month.